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Landis Technologies Blog

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Landis Contact Center for Microsoft Teams AMERICAS EMEA APAC

Landis Assists Moving Contact Center Traffic to Microsoft Teams Calling Platform in AMERICAS, EMEA & APAC

8/18/2021 – Landis Technologies is assisting Microsoft365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.

“Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams” notes Wendell Martin, head of sales at Landis Technologies. “We have been working closely with Microsoft on the development of Communication API which are now at the level we can provide a lot of value to a lot of customers.”

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Landis Contact Center & Attendant Console for Microsoft Teams on Windows 11

6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”

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Extend Skype for Business Online usage

How to Extend Skype for Business Online Usage Beyond July 31, 2021

Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams. If you need additional time to upgrade to Microsoft Teams you request an extension.

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Microsoft Teams Call Pop

Microsoft Teams Incoming Call Pop Up Functionality for Call Center Agents & Attendant Console Operators

05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming “call pop up” functionality for call center agents & attendant operators.

“This functionality provides the ability to show relevant call context for call to Microsoft Teams users”, says Landis Technologies ceo Matt Landis. “Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.”

Read More »
Landis Contact Center for Microsoft Teams AMERICAS EMEA APAC

Landis Assists Moving Contact Center Traffic to Microsoft Teams Calling Platform in AMERICAS, EMEA & APAC

8/18/2021 – Landis Technologies is assisting Microsoft365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.

“Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams” notes Wendell Martin, head of sales at Landis Technologies. “We have been working closely with Microsoft on the development of Communication API which are now at the level we can provide a lot of value to a lot of customers.”

Read More »

Landis Contact Center & Attendant Console for Microsoft Teams on Windows 11

6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”

Read More »
Extend Skype for Business Online usage

How to Extend Skype for Business Online Usage Beyond July 31, 2021

Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams. If you need additional time to upgrade to Microsoft Teams you request an extension.

Read More »
Microsoft Teams Call Pop

Microsoft Teams Incoming Call Pop Up Functionality for Call Center Agents & Attendant Console Operators

05/07/2021 – Landis Technologies is providing a video demonstration of Microsoft Teams incoming “call pop up” functionality for call center agents & attendant operators.

“This functionality provides the ability to show relevant call context for call to Microsoft Teams users”, says Landis Technologies ceo Matt Landis. “Our 1-Click principle is applied to showing information about a caller even when the agent or receptionist dynamically switches between multiple calls.”

Read More »

Landis Attendant Console for Microsoft Teams

This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.