In this article we will answer some questions about Lync attendant support including Lync attendant Office 365 support and current Microsoft support available for Lync 2010 and more. (Attendant Pro for Skype for Business, Lync & Office 365 is a client side attendant console and is fully supported on Office 365)
Q. Is Microsoft Lync 2010 Attendant Supported by Microsoft?
A. The Microsoft Lync 2010 Attendant is transitioning out of mainstream support. On April 12, 2016 the Lync 2010 Attendant has transitioned out of mainstream support along with all other Lync 2010 products into extended support. More Details
Q. Is Microsoft Lync 2010 Attendant Supported with Office 365 and/or Office 365 Cloud PBX?
A. No, the Microsoft Lync 2010 Attendant is not supported by Office 365. Moreover, the only software or devices that can connect to Office 365 are ones that have been white listed by the Office 365 team. In our tests the Microsoft Lync 2010 Attendant has not been white listed. This means that you will not be able to use Lync 2010 Attendant with Office 365 as it will not even be able to log in to Office 365.
Q. Can I use Microsoft Lync 2010 Attendant with Office 365 even though it is not supported?
A. No, it will not even log in. If you try to log in you will get the below error message:
Q. What is an alternative for Microsoft Lync 2010 Attendant?
A. A good Lync Attendant alternative is Attendant Pro for Lync, Skype for Business and Office 365. Attendant Pro is a client side software Lync/Skype for Business/Office 365 attendant solution. Attendant Pro is as simple to install as Lync 2010 Attendant, has a modern user interface that looks and works just like Skype for Business and Lync 2013 and has many features not found in Lync Attendant 2010 like recording, calendar, Exchange integration, user photos and much more.