Overview

The Landis Technologies Office 365 Contact Center for Microsoft Teams.

  • Simple Setup: 1 Minute Install, No Server Installation
  • Familiar: Looks Just like Microsoft Teams & Office 365
  • Features: Live Wall boards, Analytics & Most Requested Functionality
    .
  • Open: Connected to Microsoft Flow & Power Apps
  • Trusted: A Solution that Just Works with No Fuss

Initial Features

  • Definable Wall Boards
  • Live Manager Dashboard showing Live Calls
  • Manager Barge In
  • Call Recording and Azure web portal to listen to recordings.
  • Modern Reporting
  • Live Sentiment Agent coaching
  • Managers can monitor call sentiment live
  • Microsoft Dynamics 365/CRM integration
  • Microsoft Flow integration
  • Wrap Up Information tracking
  • Native Microsoft Teams Advanced Call Queues
  • More

Release will coincide with Microsoft Calling API completion and GA.

To be notified of Landis Technologies Office 365 Contact Center updates, click here.

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Customers

A small sampling of enterprise customers & industries around the globe already using our Skype for Business products.

Financial services, university, airline, government, health care, communications, education, NFP, churches, engineering, ecommerce, colleges, professional services, CPAs, law firms, IT services, broadcasters, media, energy, pharmaceutical, medical, consulting,  Ad agency, brokerage, software development, radio, accounting, auditing, creative agency, real estate, banking, food industry and many more.

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Trial

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Links

To be notified of Landis Technologies Office 365 Contact Center updates, click here.

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